All-Business Briefing: Selecting the Right CRM for your Business
CRM refers to all the processes, policies, software and other tools that determine how you manage your customers' data and your interactions with them. In this All-Business Briefing, we will be looking at CRM software systems, the benefits they provide, and how to select the right one for your business. There are lots of options available, and it can easily become overwhelming.
Small business owner and consultant Janet Ickes, (Excel with Me), will walk us through what to consider among all the options. She will discuss some of the programs available, but more importantly, she will equip us with the tools to analyze our own situations and to make the best selection.